Moook Co., Ltd. considers the careful handling of personal information to be an important responsibility. This Privacy Policy explains how we handle information from people who use Warm Story Photography.
01
Personal information we collect
When you make an enquiry or booking, or when we provide photography services, we may collect your name, email address, phone number, address, preferred date and session details, information relevant to photographing children, photo data, and other information needed to provide our service. When you use this website, we may also collect technical information such as device information and browsing history through Cookies or similar technologies.
02
How we use it
We use personal information to respond to enquiries and bookings; confirm and provide photography services; deliver photo data; explain fees and confirm payment; contact you about schedule changes; improve service quality; and prevent misuse. We do not use it beyond these purposes without an appropriate lawful basis or your consent.
03
Payment information
We plan to use Stripe for advance card payments. Stripe handles card numbers and other payment credentials; we receive only the payment-status information needed to arrange and confirm your booking. Please also review Stripe’s Privacy Policy.
04
Sharing and service providers
We do not provide personal information to third parties except where required by law or where you have consented. Where needed to provide services, we may use carefully managed service providers such as payment, storage, and delivery providers.
05
Security
We take appropriate measures designed to prevent unauthorised access, loss, disclosure, destruction, or alteration of personal information. We also supervise staff and service providers who handle this information as appropriate.
06
Access, correction, and deletion
If you would like to request access to, correction of, addition to, deletion of, restriction of processing of, or cessation of third-party sharing of your personal information, please contact us below. After confirming your identity, we will respond within a reasonable period and in accordance with applicable law.
Effective date: 15 September 2026